Nando's Waterloo

4.8 ( 1363 reviews )
Checking... 11:00 AM - 10:00 PM See Hours
£10–20
Unit 5 & 6, The Sidings, Waterloo Station, London SE1 7BH, United Kingdom
+44 20 3772 6976

Nando's Waterloo stands out as a vibrant hub for chicken lovers and casual diners alike, nestled conveniently in Waterloo Station, London. Customers rave about the consistently flavorful, spicy dishes that have made the brand a staple throughout the UK. Highlights include their tender chicken wings and boneless thighs, enjoyed alongside a refreshing range of house-made sauces. One customer notably praised the vegan chicken strips, commending the staff's dedication to customer satisfaction, even amidst a mix-up with their order.

The atmosphere is bright and welcoming, complemented by a clean, well-organized space that accommodates the busy lunch and dinner rush. Reviewers appreciate the modern QR code system for effortless ordering, though some found the self-service cutlery station a minor inconsistency in service. Regardless, diners like 'World Traveller' laud the quality and freshness of the food, making it exceptional for a chain restaurant. With warm service from attentive staff and a solid commitment to ensuring a pleasant dining experience, Nando's Waterloo undoubtedly leaves guests with satisfied smiles and a yearning to return.

Amenities and More

  • Service options
    • Outdoor seating
    • Takeaway
    • Dine-in
    • Delivery
  • Highlights
    • Great dessert
  • Popular for
    • Lunch
    • Dinner
    • Solo dining
  • Accessibility
    • Assistive hearing loop
    • Wheelchair-accessible entrance
    • Wheelchair-accessible seating
    • Wheelchair-accessible toilet
  • Offerings
    • Alcohol
    • Beer
    • Cocktails
    • Coffee
    • Free water refills
    • Healthy options
    • Quick bite
    • Small plates
    • Vegan options
    • Vegetarian options
    • Wine
  • Dining options
    • Brunch
    • Lunch
    • Dinner
    • Dessert
    • Seating
  • Amenities
    • Toilet
    • Wi-Fi
    • Wi-Fi
  • Atmosphere
    • Casual
    • Cosy
    • Trendy
  • Crowd
    • Family friendly
    • Groups
    • LGBTQ+ friendly
    • Tourists
    • Transgender safe space
    • University students
  • Planning
    • Accepts reservations
  • Payments
    • Credit cards
  • Children
    • Good for kids
    • High chairs
    • Kids' menu
  • Parking
    • Parking

Reviews For Nando's Waterloo

Viktoria Korkosova
Jun 19,2025
Good great as always. But what excited was the service. Amazing people. Truly upgraded our experience. We just came for our lunch break and left with the biggest smile. We ordered some vegan chicken strips and by mistake there was some chicken in the plate which was not a big deal. However, they truly did everything they could to improve our experience. Thank you so much
TE
Jun 8,2025
My first ever experience at Nandos was at this branch and it was fantastic! The service was great and they explained us about what to expect and how to order and kept checking on us. The resturant itself was very clean and offered great food! The food was so good that we came back twice and ate at Nandos!
Mei-Ling Chen
May 31,2025
We never feel tired of Nando’s in the UK. Easy order, good range of spicy, friendly and nice staff. The one in Waterloo station is the best. It is clean, bright, and good space between tables. It could be very busy during lunch and dinner time. I love their chicken wings and boneless chicken thighs. Oh... and broccoli!!
杨丽颖
May 28,2025
Tulsi is doing really good services, she's quite warm. The food is good, good temperature and I like the slightly sour taste. Chicken liver is my fav here.
World Traveller
Apr 30,2025
Excellent quality food for a chain restaurant! The spicy sauces and marinades are particularly flavorful, and their lemonade is refreshing and well-made. Outstanding value for money overall. Love the modern QR code ordering system at the table - you can browse the menu, place your order, and pay all from your phone, then the food is brought directly to you. Very convenient and efficient. One minor quirk though - despite the food being delivered to your table, you still need to collect your own cutlery from a station. It feels a bit inconsistent with the otherwise seamless table service experience, but it’s a small inconvenience. The food quality really stands out for a chain - clearly they put effort into their recipes and preparation. Would definitely return and recommend to others looking for good casual dining at reasonable prices.
A
Apr 21,2025
Good food and a nice atmosphere. The staff are lovely and helpful. The location is good as well for a quick bite before catching a bite. Multiple entrances.
Nur Mohammad
Apr 13,2025
I had a great dining experience at Nando’s recently, and I have to give a special shoutout to our server, Sirzul Maola. From the moment we walked in, Sirzul was warm, attentive, and incredibly professional. He made sure we were comfortable, gave great menu recommendations, and checked in regularly without being intrusive. The food was delicious as always—perfectly grilled chicken, fresh sides, and that signature Nando’s flavour we love. But what truly stood out this time was the level of service. Sirzul added a personal touch that made the meal even more enjoyable. You can tell he really cares about the customer experience. Highly recommend this location—and if you’re lucky enough to be served by Sirzul, you’re in for a treat!
Nicky Cjw
Mar 9,2025
Having lunch in Nando’s Waterloo today, food was nice but except the Broccoli was little bit yellowish old and hard to eat, i didn't ment to complain or trying to get anything complimentary but just giving a feedback when waiter was asking about the food. In Chinese cooking we always remove/peel the skin on the stem before we cook the broccoli. And I never had this yellowish old broccoli stem in Nando’s before. Anyway I’m happy about the service though. Thank you manager and staff

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